COVID19 Cancellation Policy

A booking that is outside of the free cancellation period will only be refunded if NEW official travel restrictions are implemented within this period, which prevent travel in either your region of origin or destination.

COVID19 Safety Protocol

The apartment has been prepared, ventilated, cleaned and disinfected for you, according to the regulations established by the Spanish Government in relation to tourist accommodation to minimise Covid19 infections risk.

All spaces are thoroughly cleaned and disinfected by our staff with the appropriate products to that aim, making special emphasis on those surfaces and elements that have been exposed to a greater contact.

Textiles are washed over 60ºC to ensure a proper disinfection.

In addition, all decorative elements and textiles have been reduced to the extent possible to avoid risky surfaces or elements.

Pedal bins with individual plastic bags are provided to avoid all contact and ensure your safety.

Also, we have disinfected and safely packed other utensils and material in protective bags, available at your disposal.

In order to achieve all these measures, our staff members are provided with personal protective equipment, exercising caution with hygiene and the house / apartment’s ventilation.

We remind you that wearing protective masks is mandatory at the meeting point and that every guest is required to show a photo identification upon check-in.

COVID19 Mobility Restrictions

Lances Beach Penthouses does not provide any information regarding the mobility restrictions imposed by the Authorities. This information must be collected and completed by the traveler under her sole responsibility.

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